Terms of Use

1About DrillTrade

DrillTrade is an online marketplace where people and businesses list, find, buy, sell, hire and hire out drilling and piling equipment, parts and consumables in Australia. In these terms, “we”, “us” and “DrillTrade” mean the operator of DrillTrade, [business name and ABN to be confirmed].

We provide the marketplace. We are not a party to any sale or hire between traders, and we don’t own, inspect, store, deliver or guarantee the equipment listed.

2Your account

• You must be at least 18 and able to enter into contracts. If you use DrillTrade for a business, you confirm you’re authorised to act for it.
• Give accurate details and keep them up to date. Keep your sign-in methods secure and tell us if you think someone else has used your account.
• The owner of a trading account is responsible for what its team members do on DrillTrade.
• You can delete your account at any time from Sign-in and security.

3Membership

Browsing is free. Publishing listings and starting new conversations may require a paid membership. Existing conversations, replies, deal confirmations and reviews stay available if your membership ends.

• You’ll see the price, billing interval and whether GST applies before you pay. Memberships renew automatically until you turn renewal off.
• If you turn renewal off, your membership continues until the end of the period you’ve paid for.
• Membership fees aren’t refundable for part-periods, except where the law requires a refund, including under the Australian Consumer Law.
• During early access, trading may be free, and payment screens may be demonstrations that collect no card details and take no money. Demonstration payments are always labelled.

4Listings and photos

When you list equipment, you confirm that:

• you own it or are authorised to sell or hire it out, and it isn’t stolen, subject to undisclosed finance or recalled;
• the photos show the actual item (or are clearly labelled when they don’t), and you have the right to use them;
• the description, specifications, condition and any known faults are accurate and complete; and
• the equipment can be lawfully sold or hired in the condition described.

You give us a licence to display, resize and promote your listing content on DrillTrade while it’s listed. We may remove or pause listings that break these terms or that we reasonably believe are unsafe or misleading.

5What can’t be listed

Don’t list, or offer for hire:

• anything you don’t own or aren’t authorised to sell or hire out, anything stolen, and equipment whose serial or identification plates have been removed or altered;
• equipment with money owing on it, unless the listing says so (buyers can check the PPSR);
• products under an active safety recall;
• explosives, detonators and blasting products, and anything else that’s illegal to sell in Australia;
• lifting gear without a legible identification tag or certificate, pressure equipment that must be registered but isn’t, and electrical equipment with known faults, unless the listing is clearly for spare parts or scrap;
• services, job ads or other things that aren’t equipment, parts or consumables; and
• photos you don’t have the right to use.

Second-hand plant. Under work health and safety laws, a business supplying second-hand plant must tell the buyer in writing about its condition and any faults it has found (model WHS Regulations r 199), and plant supplied only for spare parts or scrap must be marked or described as not to be used as plant (r 200). Some plant, such as mobile cranes over 10 tonnes and some pressure vessels, must be registered with the state regulator. Victoria and Western Australia have their own rules. Describing the condition and faults in your listing, and choosing “For parts or scrap” where it applies, helps you meet these duties but doesn’t replace your own written notice.

6Offers, hire requests and deals

Offers, counter-offers and hire requests sent through DrillTrade record what you and the other trader have agreed. The agreement is between you and the other trader.

• You arrange payment, inspection, collection or delivery, hire terms, insurance and site safety directly with each other. DrillTrade doesn’t collect equipment payments, hold money in escrow or guarantee payment.
• An accepted hire request books those dates on the listing. Either trader can cancel an agreed offer or booking in DrillTrade; any cancellation terms between you still apply.
• Completed sales and hires count on trading profiles only when both traders confirm them.

7Messages and conduct

Don’t use DrillTrade to harass, threaten, deceive or spam anyone, to ask for payment in a misleading way, or to share content you don’t have the right to share. You can block a trader at any time; neither of you can then send new messages or offers.

Conversations are private between the two trading accounts. If a conversation is reported, our team may review its recent messages to deal with the report.

8Reviews

You can review a trader after you’ve both confirmed a completed sale or hire. Reviews must be honest and about that deal. Don’t offer or accept anything in exchange for a review. We may remove reviews that break these rules, but not simply because they’re negative.

9Safety

• Inspect equipment, check documents and verify who you’re dealing with before you pay.
• Follow work health and safety laws. Only competent, appropriately licensed people should operate, transport or maintain equipment.
• Report anything that looks unsafe or fraudulent. If someone is in immediate danger, call 000.

10Our responsibility

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, we provide DrillTrade as it is, we aren’t responsible for the equipment or the conduct of traders, and our liability for a failure to provide our services is limited to supplying them again or refunding membership fees paid for the affected period.

11Suspending or closing accounts

We may pause listings or suspend accounts that break these terms, put others at risk or are involved in fraud. Where it’s safe to, we’ll tell you why and how to respond.

12Changes and contact

We may update these terms. We’ll tell you about material changes before they take effect, and ask you to accept them where the law requires. These terms are governed by the laws of [state to be confirmed], Australia.

Questions or complaints: contact support.